Last week I attended CLT’s conference on “Managing and marketing a profitable private client department” where I delivered an hour paper on marketing, drawing in part on the lessons and case studies I had recently gathered to update the marketing chapter for the Law Society’s Probate Practitioners Handbook Knowing that Read More
A few weeks ago (sorry – it’s been busy) at the invitation of one of my former barrister clients I took myself along to the second Law Rocks music event at the 100 Club in London – dragging one of my legal chums with me. I had even put on Read More
Way back in 1998 I conducted a small research study in the legal profession about attitudes towards female only networking events. The results were interesting – 50% were for and 50% were against them, although there was a clear preference for them in the regions. So it was with great Read More
During the recession, many firms reluctantly dispensed with their marketing and business development staff which meant that the day to day burden of marketing fell onto the shoulders of secretarial and administrative staff. Many smaller firms cannot afford to hire full time marketing qualified staff and instead look to promoting Read More
Personal or firm brand? Brands and the professions don’t mix too well. Amongst the sophisticated firms, there’s confusion over whether it’s about reputation (past performance) or brand (future promise). Amongst the traditionalists, it’s all about visual identity (logos and design). And many partners will argue “It’s not about the firm’s Read More
