Managing Change

Property marketing case study – Transformational change in Savills’ bid processes

The London Committee of the PM Forum  hosted an event on 11th November where Ellie Blenkinsop (The Client - Head of Bids at Savills) and Francesca Ayers (The Consultant - Get Serious), shared inspiring and practical insights from their ‘journey’ of transformational change in Savills’ bid processes. They started by Read More

2020-11-18T11:42:10+00:00November 18, 2020|Kim's Blog, Marketing, Property, Selling|

Soft skills – Dealing with difficult conversations

We all have to spend time dealing with difficult conversations. Conflict is a natural part of all relationships at home and at work. I’ve written before about the sources of difference and provided ideas on how to deal with “difficult” people and situations. And there are short videos on two Read More

2020-09-30T09:31:51+01:00September 30, 2020|Kim's Blog, Management Skills, Relationship Management|

CIM’s Innovation in Marketing

People often ask me about innovation in marketing. There is lots of information around on the subject – particularly as we struggle with how to move out of the Covid-19 pandemic restrictions, through technologically-disrupted markets and into whatever the “new normal” might be. So I thought I would revisit the Read More

2020-08-24T14:35:38+01:00August 24, 2020|Kim's Blog, Management Skills, Marketing, Strategy|

Change management: Your personal transition – Endings, neutral zone and new beginnings

Following my short video on the emotions during major changes, many people said they are feeling disoriented and disconnected during lock down. It’s no surprise as the changes have been immense and the impact of isolation is underestimated. But I recall – from my work as a psychologist and coach Read More

2020-06-05T09:35:24+01:00June 5, 2020|Kim's Blog, Management Skills, Relationship Management|
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