10 practical tips for fee and price negotiations

Posted on: June 2, 2014

As part of the conflict management training courses and coaching I provide, I have just updated the 40 page resource “Guide to effective communication, conflict management and negotiation for smoother relationships and better outcomes” that I provide to delegates and coaching clients. Whilst much of the training focuses on influence, persuasion and avoiding or managing […]

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The pricing of family law services – An overview

Posted on: March 27, 2013

Last week, I presented a webinar for CLT on this subject. It was very well attended and there was some interesting discussion at the end. This built on the debate that had taken place on various LinkedIn discussion groups beforehand and as a result of the publicity surrounding the research I conducted in conjunction with […]

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The pricing (and value) of legal services

Posted on: February 27, 2012

Despite its crucial importance in driving profitability and competitiveness, and its centrality in the marketing mix, it’s surprising that there is not a lot of published material about how law firms (and other professions) price their services. The hourly rate Until recently, the hourly rate (and it’s best friend the time sheet) dominated and clients […]

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Brand basics

Posted on: October 11, 2011

There’s lots of talk about brands at the moment. But some people fail to realise that branding is a specialist area of marketing and communications and stretches way beyond the name of your firm/organisation and a nice logo. It’s a big subject (I regularly use around five different models to assist with brand development – […]

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Original branding by Matt Playford · A site by Fresh01