Books Archives - Kim Tasso

Book review (Research): The client feedback playbook – How professional services firms can thrive using client insight by Graham Archbold
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Book review (Research): The client feedback playbook – How professional services firms can thrive using client insight by Graham Archbold

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management, Statistics and trends

Book review (Research): The client feedback playbook – How professional services firms can thrive using client insight by Graham Archbold

Client listening, research and insight are the lifeblood of professional services marketing. Because marketing is about anticipating and meeting client needs profitably. And client research is required for just about everything including: needs analysis, strategic planning, marketing planning, branding, key account management (KAM), targeting, service delivery, client experience management, pitching Read More

Kim Tasso2026-01-07T10:08:43+00:00January 7, 2026|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Relationship Management, Statistics and trends|

Book review – Introduction to Internal Family Systems (IFS) by Richard C. Schwartz
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Book review – Introduction to Internal Family Systems (IFS) by Richard C. Schwartz

Kim's Blog, Relationship Management

Book review – Introduction to Internal Family Systems (IFS) by Richard C. Schwartz

Internal Family Systems (IFS) is a therapy tool sometimes used by therapists to help clients with low self-esteem, harsh inner critics, Imposter Syndrome, trauma, anxiety, depression and addictions. IFS is also used with those who experienced difficult childhood experiences. The book is subtitled “A revolutionary therapy for wholeness and healing”. Read More

Kim Tasso2025-10-06T09:38:00+01:00October 6, 2025|Kim's Blog, Relationship Management|

Book Review – Attached by Dr Amir Levine and Rachel Heller (Identify your attachment style and find your perfect match)
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Book Review – Attached by Dr Amir Levine and Rachel Heller (Identify your attachment style and find your perfect match)

Kim's Blog, Relationship Management

Book Review – Attached by Dr Amir Levine and Rachel Heller (Identify your attachment style and find your perfect match)

Attachment style can have a significant impact on how you form and sustain relationships throughout your life. Many therapy clients find it helpful to consider how their parents raised them and the impact on their attachment style. I originally read this book back in 2011 (it was published in 2010) Read More

Kim Tasso2025-08-12T08:59:52+01:00August 12, 2025|Kim's Blog, Relationship Management|

Book review – Counselling for toads (A psychological adventure) by Robert de Board
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Book review – Counselling for toads (A psychological adventure) by Robert de Board

Kim's Blog, Relationship Management

Book review – Counselling for toads (A psychological adventure) by Robert de Board

I’ve produced videos and written articles about Transactional Analysis (TA). In particular, about the Parent Adult Child (PAC) model. The model is helpful to therapy clients learning about how they feel, think and behave. The PAC model can also help us understand and minimise difficult conversations in the workplace. the Read More

Kim Tasso2025-05-25T11:25:04+01:00May 25, 2025|Kim's Blog, Relationship Management|

Book Review: Strategic Tendering for Professional Services by Matthew Fuller and Tim Nightingale (Second Edition)
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Book Review: Strategic Tendering for Professional Services by Matthew Fuller and Tim Nightingale (Second Edition)

Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Psychology, Relationship Management, Selling, Statistics and trends, Strategy

Book Review: Strategic Tendering for Professional Services by Matthew Fuller and Tim Nightingale (Second Edition)

Back in May 2017 I reviewed the first edition of this book strategic tendering. And I have been recommending it ever since. So I was delighted when the authors did an extensive overhaul of the contents to publish the second edition in 2022. This review concentrates on the newer material Read More

Kim Tasso2025-04-21T10:51:15+01:00April 21, 2025|Accountants, Kim's Blog, Lawyers, Management Skills, Marketing, Psychology, Relationship Management, Selling, Statistics and trends, Strategy|