Kim TassoDo you fear the future? Futurologists speak out at LawTech Futures 2012
Posted on: March 16, 2012One of the most thought provoking questions I think I was ever asked was “Do you fear the future?”. And it must have been running through the minds of the 530 or so delegates at the LawTech Futures conference in Victoria yesterday as we listened to two leading futurologists. Charles Christian made a short introduction […]
Managing Client Relationships – The Truth in Professional Services 2011
Posted on: August 16, 2011The Managing Partners’ Forum http://www.mpfglobal.com/ in conjunction with The Thriving Company http://www.thrivingcompany.co.uk/ has adopted the annual research programme into CRM, formerly produced by the Professional Marketing Forum http://www.pmforum.co.uk/. Last year’s survey (published in March 2010) revealed the following: Four drivers for success stand out: Vision, Client Input, Programme Management and Measurement 94% of firms report that CRM activities are producing […]
6 top tips for change management
Posted on: April 26, 2011It was with great delight, a couple of weeks ago, that I ran the first half day PM Forum training session for senior marketers on change management and leadership. It was an intense morning with so much to get through – looking as we did at changing ourselves, changing others and changing our organisations and […]
A-E of cultivating a culture of relationship management
Posted on: July 6, 2010On 1st July I went along to the lovely riverside offices of Norton Rose in More London to help lead a discussion on the topic of cultivating a culture of relationship management for a group of senior marketers and HR practitioners from legal, property and accountancy firms at the Managing Partners Forum. I co-presented with […]
Young Marketing Executives face same old problems
Posted on: June 6, 2008I spent yesterday in the City with 17 young marketing and business development executives at one of my popular “Proactive Marketing Executive” training courses. As well as delegates from lawyers, accountants and architects in large and medium sized firms in London there were a group from Bristol and one from Dublin. Over the years of […]